PRODUCTION

GUARANTEE

Pay only for what you need with flat-fee pricing.  

We built our platform ready to handle your production needs today because a good design is everything.  Good design also means we can guarantee our work.  Can your other software providers say that?

WE DIDN'T JUST DREAM THIS UP

Guaranteed since 1996

We've had guarantees for a long time.  Here's a blog we wrote in 2016 talking about why we're passionate about it. 

 

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What do we guarantee?  We stand by our work, our product, our people and our promises.  Read more below.  And, if you're unhappy for any reason, you can reach out to us directly because we got rid of the 1-800-ticket help desk approach back in the 1990s, before many of our competitors were even around.  

Our work is guaranteed.

 

We deliver everything we promise.  No questions asked.  

We promise to deliver absolutely everything that is on your proposal, as promised and for the price that's recorded.  No extra payments.  No upcharges.  No project overruns.  We're so certain we can do this that we guarantee it.  

It's hard enough to make the decision to switch providers, we want to make it as easy as possible.  You will get a copy of our proposal and our terms very early in the sales process so you are comfortable with it.  Nervous about pricing?  Ask us anytime to share with you the costs of the system you're looking at and we will stand by that, too.  

OUR PRODUCT IS GUARANTEED.

It does what it's supposed to.  No questions asked. 

We promise that our product will do everything that it's supposed to.  If the user guides or literature says it will do it, Quantum will do it.  No custom charges.  No individual requirements necessary.  We're so certain that it does what it's supposed to that we guarantee it.  

It's difficult to choose just the right product.  We want to make that decision easier for you.  You get a tool that we even guarantee longevity to our support customers.  If you pay for annual support, we'll never leave you behind; you will always have a path forward with our offerings.  We also won't hold you back if you determine that we're not the right long-term solution for you (say it isn't so!).  

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WANT TO KNOW HOW WE MAKE THESE PROMISES?

Connect with us today to learn more about the promises we make and how we see them through.  

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OUR PEOPLE ARE GUARANTEED.

They have the answers you need.  No questions asked. 

We don't believe that help desks are helpful.  Ever.  We want you to talk to someone that will have the answers or be able to find them when you need them.  We've been told that we have the fastest response time in the industry.  It's hard to measure that, so you'll just have to gauge it for yourself.  

Don't wait until you make a choice.  Ask us a question now.  Reach out while you're just looking.  See how quickly we can find the answers you need.  Push us.  We're ready.

OUR promises are GUARANTEED.

We stand by our promises.  No questions asked. 

We live by the philosophy that trust is everything.  In an industry where lying is par for the course and sales people will tell you anything you want to hear, this is definitely a more difficult (and expensive) way to do business.  

It's not easy to discern where someone is telling the truth and not, but we can tell you that if a software sales person says yes to everything you ask, they're not being honest.  And if they won't tell you the truth, how can you trust their implementation?  You can't.  

We won't make a promise that we can't keep.  If we put something in writing, we will stand behind it.  Even if it costs us money or time.  If we provide you a proposal and forget to include something but promised to do it, it's on us.  Try us out.  Ask us some tough questions today, before you purchase, and see if you can find something that we don't do.  If we are honest and tell you that it's possible but not currently, would you believe the rest of the things we tell you?  We sure hope so. 

LEARN MORE ABOUT HOW WE DO WORK

A COMPLETE BUYING GUIDE TO MES

Buying a production system doesn't have to be scary.  Let us walk you through it step-by-step.

 

Buying Guide Coming Soon