Direct Line to the Experts

When you need answers to critical questions regarding your production system, the last thing you have the time or patience to deal with is an automated help line.

Outsourced support and ticketing systems are designed with the software companies’ best interests in mind, not yours. It’s the norm in our industry but it’s simply not the right way to do business.


Customer Focused Support

Our team of Engineers is here when you need them the most. Never be forced through an automated menu or complicated ticketing system again. Your dedicated CIMx Expert works directly with our team of Quantum Engineers to find your solution.

Connect with a CIMx Expert today to learn more about CIMx Support and guaranteed Quantum upgrade paths.


  • Dedicated Support

  • Optimization Labs

  • Guaranteed Upgrades

  • New Feature Training



CIMx Support
CIMx Solutions


Annual Upgrades

Quantum support includes annual access to your choice of new Quantum releases. Stay up-to-date on the most advanced tech in manufacturing at no additional charge without disrupting production.

If your shop requests custom system extensions our will team design, build and deliver your project as a fully compatibility addition to future Quantum releases.

That means that even if we build you a custom UI, you always retain complete access to your Quantum upgrade path.

Challenge each software vendor you research to make the same guarantee. If they say tell you they can, be sure to get it in writing to remind them later.

Connect with a CIMx Expert today to learn more about CIMx Support and guaranteed Quantum upgrade paths.


Let's Get to Work

Schedule your live Quantum Impact demo today!

Experience the impact of Quantum in a 15-minute live demonstration. Share your stories with our Experts and learn how other manufacturers have already solved the same problems you face every day.

Experience how Quantum:

  • Permanently Eliminate Errors
  • Improves Every Phase of Production
  • Sets the Stage for Your Future

If you’re still not convinced Quantum is the right fit for your shop, our Experts can send you a list of alternative solutions from our extensive network.

"Quantum increased our production by 35% and cut our scrap by about 80% in less than six months."
Read the full story
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VP of Manufacturing Midwest Manufacturer

"Quantum gives our team a visual into every operation on our floor in real-time. I'm never out of the loop."
Explore Quantum
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Production Manager Industrial Production

"We chose to partner with CIMx again because we know they can take our company to the next level."
Learn more today
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Operations Supervisor Aerospace Manufacturer