December 10, 2019 at 2:00 PM

Decision-Making Model Part 2

In the first piece on the Decision Making Model, we focused on data acquisition.  Data is critical in manufacturing.  In today’s world, things move faster and cost more money than previously.  There is no time or money to spare for mistakes, overruns, underruns or lost time in production.  Data acquisition is one of the keys to performance here.  Data is the new oil in your processes.

Now, we need to talk about information.  Once you’ve got the data you need, you’re going to be hungry for information.  What does the data mean?  What can you do with it?  How can you use it most effectively (and here, we mean both from an investment of time and money)?  Spreadsheet data is not very useful – it’s just numbers.  Data with its context provides information and useful feedback.

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December 3, 2019 at 9:00 AM

Is The Cloud Safe?

SAAS – Software as a Service – is now just known as “the Cloud.”  Clouds, by their very nature, are ephemeral.  They move across the sky, ever-changing.  Is the name supposed to sound magical?  It is not. Magical, that is.

The cloud is where all your information resides.  All those passwords that you save, the “remember me” buttons that you push?  Those have to be kept somewhere, right?  While part of that resides on your computer, it’s all available to anyone who has access (or can gain it).  Week after week, we hear about data breaches.  Thieves sneaking in to get your personal information.  Whether you protect it or not, the information is there.  Your information.  Once you put it “in the cloud” it is available to anyone with access to it. 

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November 27, 2019 at 9:00 AM

Thankful

At CIMx, we are very thankful to work with so many terrific companies and customers.  We speak to manufacturers every day that are making manufacturing work in the U.S. - profitably, efficiently and with great people and resources.  

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November 19, 2019 at 9:00 AM

Trust

Trust.  It’s a firm belief in someone or something.  The definition even goes so far as to say it’s acceptance without evidence or investigation.  We take a lot of things on trust every day, even if you don’t realize it. 

Did you sit at a traffic light this morning on your way to work?  Did you drive on the proper side of the road, whether that’s left or right for you?  You trusted that everyone else on the road was going to follow the same rules of the road that you were and you just went with it.

I would venture to say that you could not say the same about your software vendors.  Do you trust them?

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September 24, 2019 at 10:03 AM

Decision-Making Model Part 1

We’ve talked before about decision methodology.  In brief, the theory we follow for manufacturers is that to stay competitive, you must always make your decisions based on the information currently present.  Collecting more information could be helpful, but spend too much time here, and you have analysis paralysis

The basic tenet of the model is this: review the current landscape of the situation and make a decision based on prior experience and present details.  This is a delicate balance.  Rely too much on experience and you may be blind to what’s currently sitting in front of you.  Ignore the past and you may repeat something you’ve tried that doesn’t work.

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August 27, 2019 at 9:00 AM

Weather You Need Production Control (And We Did Spell That Correctly)

Update 09/03/19: today, as we post this blog, Hurricane Dorian is sitting over the Bahamas.  Little is yet known about how much damage has been done at this time.  Our thoughts and prayers are with all those affected. 

 

Whether you believe in global warming or not (we do try to make these blogs historically relevant without being political statements), it’s difficult to watch or read the news without seeing stories about smaller icebergs, deforestation and shifting weather patterns.  We’re not going to talk here about what’s causing those.  We’re more concerned with the idea that things are always changing, even those things that you rely on for stability. 

What do you do when the things that you count on being constant shift?  

Weather is one of those constants in our lives.  Depending on where you live, you expect the patterns of the seasons, water and temperature, to be consistent from year to year.  Everything you buy and do depends on it.  At work and at home, you rely on the weather to be relatively even from day to day, week to week, season to season, year to year.  It would be safe to say that you probably never have created a plan for what to do when the weather shifts dramatically from its current pattern.  It’s something you count on.

What do you count on in your business?  What items are there that you assume will be the same from period to period?  Do you always assume that your sales will be stable or rise?  Do you figure

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August 20, 2019 at 9:00 AM

Curiosity in Manufacturing

As people, we are inherently curious.  Even as we age, that yearning for something new causes us to travel, meet new people, maybe even wander a bit.  Curiosity is a part of human nature.  We all read studies (and see the evidence) of how curious children are when they are born.  We also see the results of traditional educational models in curiosity.  Driving children to conform to a single norm of sitting in straight-line desks and file in lines works for teachers in that in helps to control the chaos of the classroom, but if you were like me and many other entrepreneurs, conforming naturally bucked the curiosity you felt about issues that weren’t on the schedule for the teacher today. 

In a recent Harvard Business Review article on Why Curiosity Matters, Francesco Gina explores curiosity and its results on business specifically.  While most breakthroughs come from curiosity, she cites all the ways that business kill it in their workers.  Critical to this center of thinking is the notion that “it will increase risk and inefficiency.” 

Ms. Gina lays out the benefits of curiosity in work.  Confirmation bias is first on the list.  We’ve talked about this before.  Expecting what you’ll see and seeing it, whether it’s there or not.  This shows up in manufacturing all the time.  We hear it called “tribal knowledge.”  Many companies tell us that their workforce just “knows what to do.”   That only works if you never want to change how they do it. 

In training your workers to “just know,” you are eliminating the possibility of anything new.  My mind immediately goes back to the days of early automation.  Whether that conjures a picture of Lucy trying to wrap chocolates on an assembly line in “I Love Lucy” or assembly workers at the early days of Ford, this is not the way work is done today.  In the era of click and swipe, no one wants to do a job the same way all the time. 

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July 30, 2019 at 9:00 AM

Why Pictures Matter in Manufacturing

Pictures solidify messages.  Science tells us that we forget most of what we read.  (This doesn’t speak well to what you might remember about this blog, so be sure to come back and read it again.)  We remember context.  That could be the place you were when something happened.  Smells.  Visual elements of the world around you.  The writing on the page. 

The last time that you went to a bookstore (you have been to one recently, yes?), do you remember picking up a book because you liked its cover?  Maybe a magazine’s front picture drew you in?  These are images that recalled something in your mind.  They caused you to have an emotion which made you lean in.  If you opened the book, do you remember liking the text, the way it looked on the page?  Or not?

These emotions related to what you see help you to remember the content as well.  Without a connection between seeing something and an emotion, chances of you remembering it shrink drastically.  Studies (and Edgar Dale’s Cone of Experience) show that 10% of people remember what they read but 90% of what they do. 

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June 11, 2019 at 10:00 AM

Why Manufacturing Will Never Live in the Cloud

You wouldn’t allow your competitors to walk your floor and rifle through your files, so why allow strangers to access your data by placing it in the cloud?

Last week SalesForce, one of the most widely-used CRMs on the planet, inadvertently opened access to its Pardot repository leading to a full shutdown. This locked out thousands of users, for more than 15 hours. Not only did this failure result in private data being made available to the rest of the user base, it meant sales teams around the world were hamstrung from doing their job for multiple days.

The amount of potential revenue that was lost is incalculable, but many businesses feel so locked into their contracts and sales processes that they wouldn’t dream of moving onto a new platform. Mistakes happen and Salesforce will learn from this glitch making it even stronger moving forward… right?

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August 28, 2018 at 3:32 PM

Manufacturing Has Changed - Why Haven't you?

Walk onto any shop floor in America and ask an Operator to tell you about all of the ways their job has changed since their first day in manufacturing.

Whether they’ve spent their entire life on a shop floor or it’s their first week on the job, a common theme will emerge: manufacturing is all about change. 

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August 17, 2018 at 9:50 AM

The Margin Wars

How to Succeed in Global Manufacturing

Let’s be frank, most of your customers can’t tell the difference between your plant and the next job shop on their vendor list. You may have the best machinery, the most skilled operators and a spotless reputation, but all they really care about are the big three: quality, turnaround-time and price.

It’s frustrating, illogical and unfair; but it’s the world we sell in.

To stay competitive in manufacturing your shop needs to become the go-to supplier for every run. This means guaranteeing delivery dates, eliminating turnbacks and producing the same work with fewer resources than your competitors.

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August 9, 2018 at 2:30 PM

Turning Manufacturing Audits into Profit

 Audits can either cost you money or make you money. The choice is yours.

In the manufacturing industry, audits are the key factor in determining a company’s continued growth or imminent decline. Audits quantify the success of your team’s efforts by ensuring your shop is up to snuff in every stage of production.

However, the stress and time invested into filing frequent audits can weigh on your team, slowing down production and negatively impacting your bottom line.

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July 30, 2018 at 3:15 PM

The Risk of Manufacturing Automation

Standardized processes and machine automation are the driving forces behind modern manufacturing in the United States. These tools maintain order across the shop floor and keep work on schedule. This structure is essential to eliminating waste and generating profit, however, no process is without risk.

The threat from automation and well-structured processes arise when we become overly reliant on them. This reliance leads to blind spots and complacency across the company.

 

The Solution: Real-Time Production Control

Spot red flags in real-time with Production Dashboards designed to keep your orders on-schedule and under budget. Increase production with digital work packets and enforce Quality with automatic tolerance checks and sequential sign-offs.

Leverage a complete Manufacturing Execution System (MES) to empower your employees to increase both Quality and production rates. Your team is your most valuable asset and the right MES will give them the tools they need to succeed.

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June 21, 2018 at 2:30 PM

What to Consider When Selecting a Manufacturing Software Vendor

In this day and age, customer service and reputable businesses are getting harder to find. There is more to the sustainability of a software system than just the promised functionality. In fact, a system is only as good as the support and the reputation of the company that maintains it.

It is critical to find a vendor that proves they are trustworthy, knowledgeable and collaborative. 

 

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June 14, 2018 at 11:45 AM

The 5 Reasons Why Everyone Hates Manufacturing Software

No one enjoys researching shop floor systems. You have plenty of other responsibilities on your plate and frankly, you didn’t get into manufacturing to browse software recommendation websites.

We’ve compiled the 5 most common reasons people hate researching manufacturing software, the red flags to avoid and recommendations for success.

 

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