You come to work this morning and your workforce is ready to go. Do they have everything they need to do their work? The right materials, new work to do and the instructions they need to get it done right?
If you use paper job packets in manufacturing, then the right information is somewhere there for them. They just need to find it. If you use a digital solution, then you know they have everything. Or do you?
I’ve started running again and I find I just can’t do it well without information on how I’m doing while I’m doing it. I want the watch to beep at me when I pass a mile. I want congratulations when I hit 10,000 steps. At its very basic level, I want the watch to know where I am, how far I’ve gone and how quickly. I’ve become dependent on the information and feedback from the device to actually do the job.
If you provide digital instructions for your operators, they do too.