2018 Advanced Manufacturing Technology Show Series | 1 of 6
What is the best experience you’ve had with software? How about with a software vendor? I pause when I ask that question because I know what’s coming – silence or anger. People that I speak to either haven’t had a good experience with a software vendor or it’s been so long that they can’t remember one.
Having spent the last 25 years in software, I am deeply saddened by this, in manufacturing especially, but I feel for the entire industry. People don’t make choices for software lightly, no matter the purpose. Software invades your life. You can’t even leave your house without something electronic making your coffee or protecting your house.
You want it to be easy. You want it to work right “out of the box” and for an expensive coffee maker or kitchen appliance that might be true. For the rest of you, there’s radio silence.Read More