Kristin McLane

Being Competitive in 2021

I heard someone in an interview the other day say consumers wanted things to return to pre-COVID levels. The speaker believed that people didn’t care where or how things were made – spending was returning to “normal.” I disagree. Everything I’m reading about the post-pandemic consumer says that thing have definitely changed.

Several mega-trends have emerged that I don’t feel will leave soon: personalization and the increased desire to buy-it-on-my-terms. People want to purchase items that are or appear to be built for them and they want those items delivered to their doorstep or their car; “come to me so I don’t have to come to you.” For those who have taken advantage of box-of-the-month subscription services from Christian book clubs to those that sell vices, you experience those each time you purchase. While the box is identical for all participants, it seems to be written just for you. The marketing and materials they provide speak directly to you. It’s targeted and reaches the mark. They are delivered to your doorstep and seem to be made for you.

Costing and Quoting

Do you know what it costs to produce a single part, complete a single process or ship your...

Upgrading Your Legacy System(s)

Deciding when to upgrade legacy systems is a constant debate across all IT departments....

Are You Ready to Move Your Workforce to the Cloud?

You come to work this morning and your workforce is ready to go.  Do they have everything they...

How Do You Deal with a Retiring Workforce

For more than a decade, economists and experts have hypothesized about what will happen when the...

How to Get Started Again in Manufacturing

Post COVID, targets are different and work has changed for almost everyone.  This is nothing new...

Critical Numbers in Manufacturing (Part 4)

In the first 3 parts of this piece on the numbers you need to know in order to be effective at...

Critical Numbers in Manufacturing (Part 3)

Machines are just a resource for your shop, right?  Nope.  Not even close.  When you are talking...

Critical Numbers in Manufacturing (Part 2)

Last week, we talked about run rates in manufacturing: how critical and complex they are, how...

Critical Numbers in Manufacturing

No matter what you make, there are critical numbers you have to know if you’re going to be in...

How Distributed Work Gets Done in Manufacturing (Part 3)

You know that manufacturing is a bear.  Things never go as planned.  Machines go down.  Orders...

How Distributed Work Gets Done in Manufacturing (Part 2)

Last week, we talked about how manufacturing has been operating under a distributed work force...

How Distributed Work Gets Done in Manufacturing (Part 1)

There is so much talk now about the newness of a distributed workforce model; in reality, it's...

What Questions Should You Ask?

We’ve been talking about the business model the last few weeks.  We’re determined to interject...

How Do You Prioritize Customers?

As we climb out of this economic fall, every company will be faced with tough decisions on how...